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Events & Webinars

Engage with us in person or online for TRANSFORMATIVE events and presentations

AI Concept and BPESA Logo

Live Webinar

Ray Naeini, EMERGE and OnviSource Chairman & CEO

Wed., March 26th  |  8:30 am - 9:30 am CST

Presenter
Ray Naeini
OnviSource Chairman & CEO

Progressive Next-Gen AI
Transforming Today’s Contact Centers to Intelligent Contact Centers

Join OnviSource CEO Ray Naeini for a must-attend webinar, hosted by BPESA, exploring how Next-Gen AI, automation, and analytics are redefining contact center performance.

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  • Unlock the power of AI-driven insights

  • Enhance agent productivity & customer satisfaction

  • Adopt AI with a risk-free deployment model​

Register as our guest with a complimentary ticket.

Your confirmation email will be sent within 24 hours of registering.

EMERGE Webinar On Demand with Human Silhouttes Background

Customer Lifetime Value Management isn’t just about great CX 

PANELISTS:

Dennis Wakabayashi, the Global Voice of CX

Wilson Nieves, Chief Customer Officer, Observable Services

​Mark Angus, CEO & Chief Strategist, Genesis GBS

​Heather Turbeville, Board Member, EMERGE Global

Male Call Center Employee

Achieving Excellence: Contact Center Trends & Tech

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The Analytics that Lead to Hyper Performance

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Female Call Center Employee

Practical Tips for Addressing Agent Attrition

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