Unlock the Power of Customer Lifetime Value Management and Why it Matters to Your Bottom Line
Discover game-changing strategies and technologies for maximizing Customer Lifetime Value and why it is vital for sustaining growth.
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Heather Turbeville
Aug 25 min read
Mastering Organic Growth: The Win-Away Strategy for Business Success Using Hyper-Performance Principles
Dive into key concepts of win-away growth, examine why some companies struggle to compete, and explore the principles of hyper-performance.
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Heather Turbeville
Jan 53 min read
5 Steps to Deploying Interaction Analytics Successfully in the Contact Center and Enterprise
Successfully deploying analytics helps companies unlock valuable insights, enhance customer experiences, and drive better decision-making.
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Francisca Crous-Alegria
Sep 12, 20232 min read
Navigating the Top Challenges in the Insurance Industry with Intelligent Transformation Solutions
This blog explores how AI-driven hyper-analytics and automation are positioned to assist the insurance industry in resolving its challenges.
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Francisca Crous-Alegria
Jul 3, 20233 min read
Overcoming Banking Challenges & Enhancing Customer Satisfaction through Technology
Banks face challenges that directly impact customer satisfaction. This article explores technology solutions that can help overcome them.
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Francisca Crous-Alegria
Apr 3, 20235 min read
Overcoming 7 Costly Challenges in the Telephone Answering Service Industry
How AI-driven and automated Quality Assurance software can directly address key challenges for telephone answering service providers.
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Deborah Cromwell
Sep 9, 20215 min read
Progression of Automation
A Brief Review of Robotic Process Automation, Business Process Automation, Intelligent Automation and Hyperautomation
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Deborah Cromwell
Sep 30, 20193 min read
Emerging Technologies Like Robotic Process Automation Cannot be Ignored, Dismissed or Avoided
RPA does not necessarily replace employees, but can augment the work of each employee to be more productive in processing larger workloads.
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Deborah Cromwell
Feb 8, 20194 min read
A New Business Strategy: Digital Transformation
Discover how digital transformation goes beyond technology, demanding fundamental changes in culture, competency, and business models.
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Deborah Cromwell
Jan 21, 20192 min read
How Early Adopters of Digital Transformation, AI and Emerging Technologies Win!
Get insightful information based on studies, trends and a real-world use case to gain a better understanding of Digital Transformation.
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