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TAS done. Intelligently.
Unlock business growth at a significantly lower cost.
OmVista TeleServ: An All-in-One Solution for TAS and Teleservice
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Transform your telephone answering service (TAS) operations with OmVista TeleServ, the all-in-one platform tailored to meet the evolving needs of the TAS industry.
With over 20 years of experience, we provide a comprehensive, cloud-based solution that goes beyond secure call answering and messaging.
Our platform integrates optional AI-driven analytics and automation with multimedia messaging, HIPAA-compliant secure messaging, call recording, and advanced PBX functionality to ensure your business achieves communication excellence and operational efficiency.​
EXCLUSIVE PACKAGE & PRICING
Packaged with Teleservices in Mind
OmVista TeleServ is offered as a fully scalable cloud-based solution with the following package options, all at a fixed monthly fee
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All-Inclusive TAS and Teleservice Application
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100% AI-Driven QA and Analytics for 100,000 Minutes/Month with free Onboarding included
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Free Automated Quality Assurance (QA) Proof of Concept (POC)
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Single-Action Automation to streamline tasks
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HIPAA-Compliant Secure Messaging
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Starting at Six Agents and Four Voicemail Channels
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10,000 SMS/Month
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100 HIPAA-Compliant Secure Messaging Subscriber Licenses
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Customer Success Program to ensure your long-term success
Key Features
Complete TAS & Teleservice Capabilities
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Multimedia messaging
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ACD/ICD
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Business voicemail
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PBX functionality
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HIPAA-compliant secure messaging
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Call recording
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Automated data replication
AI-Driven Analytics for QA and Operations
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Optional screen capture
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Generative AI analytics for 100% automated quality assurance
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Performance insights to identify areas for improvement
Task Automation
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Task automation for agents
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Streamlined wrap-up processes
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Reduction of manual errors and delays
Unlock Business Growth with OmVista TeleServ
​Reduce Costs and Increase Revenue
Affordable Cloud-Based Platform: Our solution offers lower monthly fees than traditional systems, saving you money from day one.
No IT Required: Say goodbye to the expense of IT management. Our platform is user-friendly and easy to manage.
Quick Onboarding: Onboard new agents quickly and increase productivity immediately. Start generating revenue faster with our streamlined solution.
Achieve Workforce & Business Excellence
AI-Driven Analytics: Achieve excellence with 100% call quality assurance, using optional screen capture and generative AI to monitor all agent calls.
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Performance Insights: Quickly identify areas for improvement, such as professionalism, soft skills, or adherence to work guidelines.
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Automate and Optimize: Eliminate manual errors and wasted productivity by automating reports, actions, and task wrap-ups, allowing your agents to focus on what matters most.
Seamless Migration
We understand that transitioning can be challenging, but our team will guide you through every step as you move from Telescan to OnviSource.
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Free Consultation: Learn how OmVista TeleServ can meet your unique business needs and goals.
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Proof-of-Concept: Experience AI-powered analytics with a free POC, showing exactly how we can improve performance.
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Comprehensive Onboarding: Enjoy custom templates, agent and supervisor training, and production testing to ensure a smooth and efficient transition.
What our customers have to say
Voice Link of Columbus
Our partnership with OnviSource and the adoption of interaction analytics have been transformative for our call center operations. The platform's innovative features have also improved our efficiency and empowered our agents to deliver exceptional service.
From the outset, their commitment to excellence and customer satisfaction was evident, making our collaboration smooth and rewarding. Overall, our experience with OnviSource was nothing short of excellent. We highly recommend OnviSource to any organization seeking a reliable and high-quality vendor.
Joann Fussell, CFO
Unique customer programs to make you a customer for life
We tailor our Customer Success Program for you
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Highly affordable suite of unified intelligent automation building blocks
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Free consultations with industry experts
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Free option to try before you buy
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Tailored solutions
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Free hands-on onboarding for 30 days to fit the solution and demonstrate ROI
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Unique post-sale Customer Loyalty Programs
