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Product End-of-Life Timeline

If you don't find the support
you're looking for here,
please contact the
One Call Solution Center
800.388.8402.



Product End-of-Life Timeline

DigiVoiceXE, DigiVoice, VoiceLogger

Technical Support for the following system software:
DV1 - end all technical support by 8/2008
DV2 - end all technical support by 8/2008
DVXE1.X - end technical support renewals 8/2008
                end all technical support by 8/2009

DVXE2.X - end technical support renewals 12/2008
                end all technical support by 12/2009

Replacement or repair of the following hardware will no longer be available:
Mutel PCI and ISA - no support
Pika PCI - end all support by 2/2009
Pika ISA - end all support by 8/2008
Parrott H100 PCI - end all support by 8/2008
Parrott H100 ISA - no support
TOD PCI - end all support by 2/2009
TOD ISA - end all support by 8/2008

Support for Operating Systems:
Windows NT - no support
Windows 95 - no support
Windows 98 - no support

LineMaster, ComMaster, DataMaster, VMI, II, and III, AccuCall

Technical Support for the following system software:
LineMaster/ComMaster/DataMaster - end technical support 12/2008
AccuCall 1.X - no technical support
AccuCall 2.X - end technical support 2/2011
Doil Logan - no support
AccuScript - end all technical support 8/2008 (recommend upgrade to AutoAgent)
Anchor Billing - no support
VM1 - no support
VM2 - end technical support 8/2008 (recommend upgrade to Portica)
VM3 - end technical support 2/2011 (recommend upgrade to Portica)

Replacement or repair of the following hardware will no longer be available:
Mutel cards - no hardware support for all versions (only supported for AccuCall systems until 2/2011)
Aculab ISA cards - no hardware support (only supported for AccuCall systems until 2/2011)
Fastora - no support (recommend upgrade to OnviCenter 6 for NAS support)
DAT Drives -ALL Models - no support
Brook Trout - ALL Versions - end all hardware support 8/2008

Support for Operating Systems:
Windows NT - no support
Windows 95 - no support
Windows 98 - no support


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