Focus on Innovative Contact Center Technologies, Products and Outsourcing Services Aims to Connect People to Business
PLANO, TX -- (MARKET WIRE) -- OnviSource, a holding corporation that owns and operates three subsidiary companies, today announced completion of the merger, acquisition and restructuring of its subsidiaries: Business Solutions, Inc., CadCom Telesystems, Inc. and Axius Portals, Inc.
OnviSource's three subsidiaries have a combined 20 years of experience serving more than 300 contact centers across North America and thousands of business enterprises. OnviSource offers call center vertical applications and tools, hosted portal services, enterprise telecom access services, and contact center outsourcing services for sales, marketing and business operations. The company has earned some of the highest performance awards in the industry, including multiple-year recognition by SBC.
The new company is headed by Chairman and Chief Executive Officer Ray S. Naeini, a senior industry executive with 25 years of experience in building and growing high tech companies, who has brought together a management team of senior industry experts.
"The completion of this 18-month effort is a major milestone for the company and for our customers. We have created an organization uniquely structured to maximize the values of today's contact centers by enabling them to generate incremental revenues and become an integral part of other business enterprises," said Naeini. "Our proven technologies, software products, call center facilities, and outsourcing services -- all used by our customers over many years -- are now integrated to offer a new growth path for the entire call center industry."
Innovative technologies and software products, combined with advanced call center and hosted services, empower OnviSource to be a single source to help call centers grow, business enterprises to obtain the most optimized telecom access services, and telecom service providers to effectively outsource their business functions.
"Our strategy is centered around offering OnviSource's core capabilities in contact center-based vertical applications and related outsourcing services. Our synergistic subsidiary companies deliver these core capabilities through their own integrated and market-focused solutions," added Naeini.
Each company brings specific strengths to the OnviSource strategy. CadCom Telesystems is a global provider of contact center vertical applications, application tools and professional services. Business Solutions offers outsourcing services in sales, marketing, customer support and business operations to telecom service providers, as well as providing telecom access services to business enterprises. And Axius Portals offers comprehensive hosted telecom, contact center and portal application services.
"Our combined revenues and profits have significantly grown in the last six months due to our synergies, restructuring, strong management and the merger of our capabilities," said Stan Jasinski, Chief Operating Officer, who has joined the company with over 20 years of experience in the telecom, call center and software industries. "We have substantially expanded our infrastructure and increased our staff, and we will continue to invest in highly skilled people, strong IT and new product development."
"We are excited by the significant growth, profitability and strategic positioning of our individual businesses, caused by this merger," said Jack Baldwin, Chief Strategy Officer and founder of Business Solutions in 2000. "Our proven innovations and capabilities now have a much stronger foundation and infrastructure to grow."
About OnviSource
OnviSource, headquartered in Plano, Texas, with operation centers in Enid, Oklahoma, is a global holding corporation that owns and operates three subsidiary companies -- Business Solutions, which offers outsourcing services in sales, marketing, customer support and business operations to telecom service providers, as well as providing telecom access services to business enterprises; CadCom Telesystems, a global provider of contact center vertical applications, application tools and professional services; and Axius Portals, which offers comprehensive hosted telecom, contact center and portal application services. The company provides complementary services to Call Center, Telecom and Personal Connectivity markets, and expects to sustain significant annual growth rate over the next three years.
For more information, please contact:
Ron Jenkins
Brouillard Communications
Tel: 214-855-5155
Email: ron.jenkins@brouillard.com